Privacy Policy

Last updated: December 4, 2025

1. Introduction

Synthetica ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our synthetic data generation platform.

2. Information We Collect

We collect information in the following ways:

  • Account Information: Name, email address, and password when you create an account.
  • Usage Data: Information about how you use our platform, including dataset generation requests and preferences.
  • Technical Data: IP address, browser type, device information, and cookies.
  • Payment Information: Billing details processed securely through our payment providers.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse

4. Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery. These providers are contractually obligated to protect your information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Data portability

7. Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@synthetica.live